Shipping

Shipping and delivery

  • Delivery is carried out using the services of "USPS" or other worldwide delivery companies that can collaborate with US-based delivery services.
  • Dzvin. only sends the item after receiving full payment during the checkout process.
  • Shipment occurs only after we receive and process your order, as well as in the absence of any corrections from your side.
  • Delivery is carried out within a 30 day period.

 

Purchase

You select the items, add them to your cart, proceed to checkout, where you provide details about the Nova Poshta branch for the delivery of the chosen items, your contact information (phone number, email), pay for the items, and receive an electronic receipt sent to the email address you provided during the checkout process.

Payments

Payment is made during the checkout process using your bank card through the Ukrainian payment processing service Fondy, which allows payment with Visa, Mastercard, as well as Google Pay, Apple Pay, and others.

 

Supplier's Liability

  • Contents and Compliance of the Cargo According to the Electronic Sales Receipt
  • The supplier is not responsible for the loss or theft of the cargo by third parties.
  • The supplier does not compensate for damages caused by transportation companies.

 

Customer's Liability

  • All questions regarding the loss or damage of the cargo by transportation companies are to be resolved by the customer directly with the delivery service.
  • All claims according to clause 3 of the Supplier's Liability section cannot be filed against the supplier as there is no ability to control transportation companies.